Fitness Professional Program FAQ
1. Fitness Professional Discount Terms
- Fitness Professionals receive 25% off the Original Recommended Retail Price (AUD).
- Orders are to be made for personal use rather than re-selling/wholesale purposes.
- Sharing Fitness Professional Discount codes is not permitted; and 1 Fitness Professional Discount per person is required.
2. Set Up
- Please apply for our Fitness Professional Program by filling out the online contact form.
- You are required to provide proof of certification (i.e. training certificate, a paystub from your gym, yoga studio or a business card).
- Once set-up as a Fitness Professional in our system, orders can be made through our online store (subject to availability) using the login code and discount code provided by Factory X Pty Ltd. Please contact firstname.lastname@example.org in the event that the discount code is not functioning properly.
- Discounts apply to full price items. Sale items with the Fitness Professional discount of 25% off Original RRP can be purchased by emailing email@example.com.
- Online Ordering Process:
- Login Username (Fitness Professional’s email address), and login code can be used to enter the site.
- Items of choice can be selected and added to cart.
- A coupon code sent via email can be used to generate the Fitness Professional Discount at checkout.
- Payment can be made using Paypal or Credit Card at Checkout.
- Orders are picked and packed within one week of payment.
- Order is shipped using TNT/Aus Post for Local deliveries, and DHL for International Deliveries. Tracking details are sent to the Fitness Professional upon shipment.
- All Prices are represented in Australian Dollars.
- Payment is to be made prior to shipment.
- Local Shipping rate is $10AUD per shipment (Via Australia Post).
- International Shipping rate is $25AUD.
- Tracking details are supplied to the purchaser upon shipment.
- Shipments are to be made solely to the billing and shipping address as per the Fitness Professional Contact form.